Eth Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Eth Casino. Please read them carefully before creating an account, depositing funds or participating in any gambling activity. By using the website or related services, you acknowledge that you have read, understood and agreed to these terms, together with any specific rules displayed for a particular game, promotion or service.
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1. General terms and eligibility
These Terms & Conditions apply to your use of the Eth Casino website, platform, games, account services and any other related features made available from time to time. Additional rules may apply to individual games, tournaments, promotions, competitions, payment methods or other services. Those rules form part of these Terms & Conditions when they are displayed or referred to on the relevant page.
Table of contents
You must be legally permitted to access and use online gambling services in the place where you are located. You must also meet the minimum legal gambling age that applies to you. Eth Casino does not invite any person to use its services where doing so would breach the law. It is your responsibility to check the rules that apply in your jurisdiction before accessing the website.
You must provide accurate, current and complete information when registering or using an account. Information must not be misleading, impersonated, copied from another person or provided on behalf of someone else. You must promptly update your details if they change. Eth Casino may ask for information or documents to verify your identity, age, location, payment method or source of funds.
- You must be at least 18 years old, or any higher minimum age required by applicable law.
- You must use the services only for your own personal and lawful purposes.
- You must keep your account login details confidential and take reasonable steps to prevent unauthorised access.
- You must not allow another person to use your account or access the services through your account.
- You must not hold or operate multiple accounts unless this is expressly permitted through the relevant account process.
- You must not use the website while located in a jurisdiction where online gambling is restricted or prohibited.
You are responsible for all activity carried out through your account unless you have promptly notified Eth Casino of suspected unauthorised access. If you believe your login details have been compromised, stop using the account and follow the security or support process made available on the website.
2. Accounts, payments and wagering
Account verification and security
Eth Casino may carry out customer verification checks before or after an account is opened, and at any point during the customer relationship. These checks may be required to meet legal, regulatory, fraud prevention, responsible gambling or payment obligations. If requested information is not supplied, is incomplete or cannot be verified, access to some or all services may be delayed, restricted or suspended.
You must not use the platform for fraud, money laundering, terrorist financing, market manipulation, payment abuse or any other unlawful purpose. You must not use another person’s payment instrument without proper authority. Deposits and withdrawals may be reviewed, and transactions may be reversed, delayed or refused where there is a reasonable concern about legality, security, identity or compliance.
Deposits and account balances
Only payment methods displayed as available to you may be used. Before making a deposit, check the transaction information, any applicable fees and any limits shown on the website or by your payment provider. You should deposit only money that you can afford to lose and should never use borrowed money, essential household funds or money intended for other financial commitments.
Account balances are not a bank deposit and are not intended to be used as a payment account. You should not treat an account balance as available income. Eth Casino may apply reasonable controls to protect customers, prevent misuse and comply with legal or payment obligations. A balance may be subject to verification before it can be withdrawn.
Wagers and game results
A wager is accepted only when the platform confirms or records it in accordance with the applicable game rules. You should check the displayed stake, selection and other transaction details before confirming a wager. Once accepted, a wager generally cannot be cancelled except where required by law, the relevant game rules or a technical correction process.
Game outcomes are determined by the applicable game system and rules. Where a technical, pricing, display or settlement error occurs, Eth Casino may take reasonable steps to correct the error and settle affected activity fairly and lawfully. If there is an interruption or disagreement about a transaction, the platform records and other relevant information may be reviewed to establish what occurred.
Withdrawals
Withdrawal requests are subject to account verification, fraud prevention checks, payment processing requirements and any conditions displayed when the request is made. Eth Casino may return funds using an appropriate verified payment method and may ask you to confirm ownership of that method. You must not attempt to withdraw funds to a payment method that does not belong to you unless expressly allowed through the relevant process.
If funds are credited to your account in error, or if a transaction is later found to be invalid, you must notify Eth Casino and the amount may be corrected or recovered. Nothing in these terms removes rights you may have under applicable Australian law.
3. Promotions, responsible gambling and acceptable use
Promotions and special offers
Promotions, bonuses, rewards and special offers are subject to their own terms. Before participating, read the full promotional conditions, including eligibility requirements, qualifying activity, expiry dates, wagering or play requirements, applicable limits and any rules about withdrawals. If a promotional condition conflicts with these general terms, the specific promotional condition will apply only to that promotion.
Eth Casino may correct obvious errors, refuse participation, remove an offer or restrict access to a promotion where there is suspected abuse, manipulation, multiple-account activity, collusion, fraud or a breach of the applicable conditions. A promotion should not be used as a reason to gamble more than you planned or can afford.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Results are uncertain, and no strategy can guarantee a win. Set a budget and time limit before you play, keep track of your activity and take regular breaks. Do not gamble when you are distressed, under the influence of alcohol or drugs, or trying to recover previous losses.
- Use any deposit, loss, wagering, session or account limits made available through the platform.
- Take a break or request a self-exclusion period if gambling is no longer enjoyable or is becoming difficult to control.
- Do not chase losses, increase stakes to recover money or borrow funds to gamble.
- Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.
- Keep gambling accounts and payment methods separate from essential household finances.
Requests for account restrictions, cooling-off periods or self-exclusion will be handled in accordance with the controls and procedures available on the website and applicable law. You must not try to bypass a restriction by creating another account or using another person’s account. Responsible gambling tools are not a substitute for professional financial, legal or health advice.
Prohibited conduct
You must not interfere with the security, operation or integrity of the website. This includes introducing malicious code, using automated systems without permission, attempting to access another customer’s information, exploiting a software error, manipulating game activity, engaging in collusion or using the platform to distribute unlawful or harmful material. You must not copy, reproduce, adapt or commercially exploit website content without permission.
4. Privacy, suspension, changes and legal information
Privacy and communications
Personal information is handled in accordance with the Eth Casino Privacy Policy and applicable privacy laws. Information may be collected and used to provide services, process transactions, verify identity and age, manage accounts, prevent fraud, meet legal obligations, improve the platform and support responsible gambling. You should read the Privacy Policy for further information about the handling of personal information.
You are responsible for reviewing notices, account messages, game rules and updates displayed through the website. Electronic communications may be used to provide service information, security notices, account updates and other communications permitted by law. Marketing communications may be managed using the options provided in the relevant message or account settings.
Suspension and account closure
Eth Casino may suspend, restrict or close an account where this is reasonably necessary to protect customers, investigate suspected misconduct, verify information, comply with legal obligations, address payment concerns, enforce responsible gambling measures or protect the integrity of the platform. Action may be taken without prior notice where immediate action is required.
You may request closure of your account through the account or support process available on the website. Closing an account does not remove obligations that arose before closure, including obligations relating to unlawful activity, outstanding transactions, verification or disputes. Any remaining balance will be dealt with subject to verification, applicable rules and legal requirements.
Website availability and liability
The website and its features may be changed, interrupted, suspended or withdrawn from time to time for maintenance, security, technical, commercial or legal reasons. Eth Casino does not guarantee that the platform will always be available, uninterrupted, error-free or suitable for every purpose. You should keep your own records of important account or transaction information.
To the maximum extent permitted by law, Eth Casino is not responsible for loss caused by events outside reasonable control, including telecommunications failure, internet disruption, device problems, payment provider issues, malicious activity or incorrect information supplied by a customer. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or another applicable law.
Changes and governing law
These Terms & Conditions may be updated to reflect changes to the website, services, legal requirements, security processes or business operations. The current version will be made available on the website. Where appropriate, notice of a material change may be provided through the platform or by another suitable method. If you continue to use the services after an update takes effect, you accept the revised terms. If you do not agree, you should stop using the services and follow the available account closure process.
These terms are intended to operate consistently with the laws that apply to the relevant customer and service. Any dispute should first be raised through the support or complaints process made available on the website, with sufficient information to allow the issue to be reviewed. Nothing in these terms prevents you from exercising a right or accessing a remedy available under applicable Australian law.
If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent required, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that provision has been waived. These terms, together with applicable game rules, promotional conditions and the Privacy Policy, form the general agreement governing your use of Eth Casino.
